Traditional German Silver Floral Choker with Pearl detailing in an adjustable Dori back closure

Now, a few fun little rules to keep your sparkle shining

🦋 Twist, don’t shove!   
Give your earring push back closure a gentle clockwise twist for that perfect hold

💧 No Pool Parties for Jewelry       
Water, perfumes, and lotions are not their best friends. Keep them dry and happy.

🌙 Tuck Them In     
Store your jewelry in the little pouch or box we gave you. Think of it as their cozy bed.

👐 Handle With TLC     
They love compliments, not rough handling. Be gentle so they stay gorgeous.

✨ Quick Refresh

A soft wipe with a clean cloth after each wear keeps them looking like new.

🔮 What materials are used in your jewelry?

Our pieces are crafted from high-quality metal Brass Alloy with premium plating, embellished with crystals, beads, and stones. Each design is chosen for durability and style.

💛 Is your jewelry skin-friendly?

Yes, our jewelry is safe for regular wear. Most pieces are nickel-free and skin-friendly, but we recommend a patch test if you have highly sensitive skin.

🌤️ Will the jewelry tarnish or fade?

With proper care, our jewelry lasts beautifully. Avoid contact with water, perfume, or harsh chemicals to maintain the shine.

🧴 How should I take care of my jewelry?

Read our jewelry care tips to keep them looking new.

🛍️ How can I place an order?

Simply browse our collection, add your favorite pieces to the cart, and check out securely on our website.

💳 What payment methods do you accept?

We accept all major debit/credit cards, UPI, net banking, and popular wallets for your convenience.

⏳ Can I change or cancel my order after placing it?

Yes, if your order has not yet been shipped. Please contact us within 12 hours of placing your order.

🎁 Do you offer gift wrapping?

Absolutely! You can request gift packaging or add a personal note during checkout.

✈️ Do you deliver internationally?

We currently deliver across India. International shipping will be introduced soon—stay tuned!

🚚 What are the shipping charges?

We offer free shipping across India on orders above ₹1000. A nominal fee applies for smaller orders.

⏱️ How long will it take to receive my order?

Orders are usually delivered within 2–4 business days, depending on your location.

📦 How can I track my order?

Once shipped, you’ll receive a tracking link via email/SMS to follow your order’s journey.

🔁 What is your return/exchange policy?

We accept returns or exchanges within 7 days of delivery if the item is unused and in original condition. Please read our Return and Refund Policy for more details.

💵 Do you offer refunds or only store credit?

We provide full refunds for eligible returns. Store credit is also available if you prefer.

🛡️ Do you provide any warranty on your jewelry?

Our products are checked for quality before shipping. While we don’t offer formal warranties, we’re happy to assist if you face any issues.

🧷 Can broken jewelry be repaired?

Minor repairs may be possible depending on the design. Please contact our support team for assistance.

📞 How can I reach your customer support?

You can email us or call us. Email - support@sorafashionjewelry.com or WhatsApp us at +91 8618316874. We’re here to help!

💻 Do you have a physical store or only online?

Currently, we’re an online-only store, but we’re working on exciting offline plans soon!