Cancellation policy

Cancellation Policy

At Sora Fashion Jewelry, we want you to be completely satisfied with your purchase. Please review our cancellation policy below:

Order Cancellation

You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. Once an order has been dispatched, it cannot be cancelled but may be eligible for return under our Refund Policy.

How to Cancel

To cancel an order, please contact us immediately at support@sorafashionjewelry.com with your order number. We will process your cancellation request and issue a full refund to your original payment method within 5-7 business days.

Custom or Personalized Orders

Custom or personalized jewelry orders cannot be cancelled once production has begun. Please ensure all details are correct before confirming your order.

Questions?

If you have any questions about our cancellation policy, please contact us at support@sorafashionjewelry.com